Milo's periodic journal of
learning, life-tips, and laughter

"You Don't Ask, You Don't Get!"

This is the title of my friend Janet Williams book on getting more out of what we want in life. 

This week, a certain major store chain drove me nuts with accidentally cancelling my order of a dishwasher, messing up delivery dates, calling me instead of my tenant (despite notes saying not to do that), and several more things.  Ten years ago, I'd have just left frustrated, but Janet's phrase rang in my ear and I said, just as we were getting off the phone:  "You know, I've put hours into something that should have been simple and every step of the way, the error has been on your end.  I think some form of compensation is in order."

After a pause, the agent said, "How about I remove the delivery charge on this deal?"

She hadn't planned to bring that up, but my asking made the difference.  The trick is to remember that you have nothing to lose by asking in most cases so long as you can handle a "No" without falling apart.  In this case, my willingness to risk that put $59 back on my credit card.  Whether it's a store, a favor, a raise...find the gumption and ask.

Public Speaking Tip of the Day

In a previous newsletter, the tip talked about how important it is to keep our throat hydrated and why it’s important that the liquid be thin (tea, water, decaf coffee) and somewhere between room temperature and mildly-hot.  But how does one stop a presentation to drink without looking awkward about it.  300 people are watching and it seems like forever to as they watch you do it, right?

There are a couple of tricks to handling how to drink on stage and, for the record, I don’t think I've ever done more than 20 minutes without giving myself that.  Most professional speakers hydrate from the stage.  So the first thing to do is allow yourself that humanity.  Nothing to apologize for or feel guilty about.  Their speaker is human; s/he needs to wet the whistle now and then for their sake.

Next, to cut the time down, be walking toward the drink while working on one of your thoughts.  I watched one woman apologize to the audience, silently hurry back to the lectern, guzzle a short sip, and silently walk back to the center.  That did feel long!  Had she walked there while talking, sipped, and walked back speaking, it would have been nothing to me.  And because she felt rushed, she took such a small sip that she had to do it again in only a few minutes!

Lastly, be bold enough to really own the stage and use that sip to your advantage.  Imagine me saying, “The most valuable way to make a message stay in an audience’s mind [pause 5 seconds] is to covey it in a story.”  For those five seconds, the audience is thinking, “What?  What’s the most valuable way?!?”  And how do I make a pause that long without looking odd about it?  By drinking my water in that time with no warning or apology about it.  Now I feel better and I created a little fun anticipation as I sipped.

One of the many tips in "Public Speaking: Get A's, Not Zzzzzz's!"

Coming really soon for the next generation:
Upcoming ezine will offer a great discount!

Exciting News for Milo

The new book above, before I ever got a chance to promote it to my mailing list, made it to the top of the Kindle list in its category of youth non-fiction!  Hopefully, parents and teens are already enjoying and learning based on that.

Still, I'd love to be able to say that it made it to the top of the Amazon list, not just the Kindle one.  To help with that, keep watching for a promotion where I'll be lowering the cost of the paperback for a day to as low as Amazon will let me (probably around $3 instead of $19.95)  

I love my Kindle, but I believe these books on public speaking are way better read on paper.  Don't treat these copies preciously.  I want them written in, highlighted, notated in the margins, and so on.  These should be an ongoing personalized resource for you -- which can't be done on a Kindle. 

Hope you'll consider getting a copy on the big day -- either for yourself or that special teen in your life.

By the way, it's extremely similar to the adult version; I mostly just changed the examples and the tone to make it more accessible to a younger audience.  Adults can still learn a lot from it.

Make more of autocorrect on your computer

I'm always surprised to learn that people aren't make the most of the autocorrect features of programs like Outlook and MS-Word.  You needn't limit yourself to the corrections that come with the product.  And the use goes way beyond spelling.  Most autocorrects can hold sentences, formatting, and even images.

For example, I have three salutations, each with a photo and two columns of information, saved under three different autocorrections.  One is my default in Outlook but if I want one of the other two, I just erase the default and type "coachsal" or "tbsal" (for teambuilder salutation) and the entire thing pops up like magic.

Got a paragraph that you frequently type, like directions to your place from the closest freeway?  Save it all as "gettome" in Autocorrect and you'll never type it again.  I never type my email address or phone number in emails...all autocorrect.  And then there's no typos because a bunch of numbers just pop up.  And if they don't pop up, it's much more noticeable that I mistyped the autocorrection key phrase.

Today's Humor

"There are two types of speakers:
 those who are nervous and those who are liars."

~Mark Twain (1835 - 1910)

(Note: So true!  After hundreds of speeches, I still get those
butterflies-in-the-belly as my intro is read.  I just know enough now to remember:  It's normal and the feeling always passes.)

Today's Featured Podcast from FSA

From the vault of my podcast interviews, this great one:

And finally, a welcome... the new members of the eZine list from last month's combined meetings of several north county Toastmasters groups.  I appreciate you all coming together in one big room where I could address you all. 

Lots of tech issues, but I appreciated how many of you put on your evaluations that I didn't look like it was bothering me.  Boy, was it ever!  But letting your audience see that feeling only makes them unnecessarily uncomfortable. ;)

See?  Told you the newsletters would be light and helpful.  Hope you're enjoying them!

If I can be of service to you, just use the button here to reach my site and drop me a line!   -- Milo


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