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Powerful Communication:  Giving Your Words Impact


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Column #3:  Vocal variety, part 2
 

  Q:  I've been told that I ought to use more vocal variety, but this doesn’t come naturally to me.  What can I do?        

                                                          − W.L., Tierrasanta, CA

In our last column, we began looking at how speakers can utilize my coaching technique called the Seven Variants of Vocal Variety.  The first three we covered were Volume, Pitch, and Speed.  Let’s continue.
 

4)  Breakpoints.  One of the classic moments in The Rocky Horror Picture Show is when the doctor says, “I see you shiver with antici...” and everyone stands still, almost breathless, waiting for him to finally say “...pation.”  While I wouldn’t normally recommend five second pauses in the middle of words, there’s something to be said for the power of wisely used pauses.

      Because any silence from the platform is cause for a bit of dynamic tension, create it on purpose.  Say the following sentence first completely ignoring the ^ characters and then again putting a 1-second pause in each spot that I've placed them:

 “You kids go into that house and I don’t
   want one ^ single ^ word ^ of complaint.”

If Mom or Dad said it they way that had the pauses, I'm betting that it would get a lot more attention.
 

5) Holdings.  Holdings are almost the opposite of breakpoints.  They let a message of a word sink in, too, but from the use of sound rather than the use of silence.  Holdings involve the stretching of a sound − usually a vowel, but some consonants work, too.  This gives you a chance to stress a word without having to change volume or pitch, although you could.  In our example, say it as written and with a holding on the two underlined letters.

“Let this be the last thing you say if you really want to make an impact.”

The “L” might feel weird but it’s doable.  And if you don’t like it, try the “a” instead.  That’s why we rehearse these things: to know in advance what we’re going to do because we liked it earlier.
 

6)   Emotion.   While no one should look like they are going through a traumatic therapy session while on the platform, your audience wants to connect with you.  It’s really okay − and powerful − to show a little humanity.

      Let a serious moment show in your voice.  Give an almost-laugh to your tone when something is a source of good news.  Put a hint of a fearful tone to a sentence on something of concern.  Let your pride tone show when the message deserves it.  This might feel vulnerable at first, but audiences appreciate your willingness to open yourself a bit.
 

7)    Intonation.   This is a catch-all for all those fun things we can do with our voices.  We can sound more nasal, breathy, gruff, childish, mournful, and so much more.  When I quote people, I'll sometimes even give them an accent that the original person didn’t have, but it’s just a nice break from listening to my base tone and sets that character apart in my story.  It also keeps me from having to say “He said” over and over because “he” sounds different from me!

You needn’t go overboard with your use of these seven considerations, but peppering your presentation with some of them can make a great difference.  Honestly!
 

Milo Shapiro, interactive motivational speaker and
speaking coach/trainer, is the author of
“Public Speaking: Get A’s, Not Zzzzzz’s!”  

More on Milo’s coaching & training
at www.PublicDynamics.com
and as a speaker/teambuilder at www.MiloShapiro.com

Click to see a free preview and/or buy a copy of
“Public Speaking: Get A’s, Not Zzzzzz’s!”

 

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A favorite coaching testimonial:

 

Testimonial from Dr. John Jenrette,
CEO, Sharp Community Medical Group

        "I’ve participated in many programs on speaking skills over the years, but this was my first time trying individual executive coaching on the topic − and what a difference!  Your working directly with me advanced my knowledge and abilities to a level that group lessons never could.

         "The one-on-one approach allowed you to focus solely in areas where I needed development as a CEO speaking to my organization.  Together, we determined areas in which growth would benefit me and you tailored exercises directly relevant to programs that I give, setting that growth in motion.

        "The most definitive moments of payoff were after you worked with me on specific upcoming programs.  Your ability to help me find more powerful words, streamline my ideas more effectively, build stories with strong imagery, and communicate the final speech in a dynamic style is making an impact on my audiences.  After my presentation this week, I had two doctors came up to me and tell me how much they enjoyed my presentation.  Doctors!  A tough bunch to impress! 

         "I had confided in a colleague that I'd hired a coach.  The day after the presentation, he approached me to say he’s seen a noticeable improvement in the quality of both my material and performance.  He also said he could see that audience’s attention was decidedly stronger than in the past. "

         (Please click to see the whole letter from Mr. Jenrette)

 


Here's an email from Dr. Jenrette six months later:

 

Milo,

I am getting great feedback at my most recent talks and lots of questions on how I did this.

Today I presented at the Sharp Leadership conference to tell people how I was a “Learning Leader".  I told the story of how I wanted to improve my presentation skills and how I hired a speaking coach with improv skills and demonstrated some of what I learned and gave a hugely successful presentation.

Mike Murphy, the CEO of Sharp HealthCare, told me there are going to be lots of people who want to find out who I worked with and there were lots of congratulations afterward.

Our Director of the Six Sigma team here at Sharp HealthCare texted me (during the meeting!) and he has been looking for a way to improve his team of black belts on presentation skills, facilitating their work groups, etc., but he had not found anything very innovative. He and I talked after the meeting and you'll be hearing from him soon!

Thanks again, Milo and I have a feeling there will be more interest coming from Sharp.   Happy to let you know that we're already working on bringing you in to give your keynote "Public Speaking: Get A's, Not Zzzzzz's!" for a larger group so we can gauge interest in more coaching around Sharp.  Hope you have time in December for that.

John E. Jenrette MD

John E. Jenrette MD

Chief Executive & Medical Officer

Sharp Community Medical Group

 

 

 
 

 

Coaching Praised by:

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Also, coaching to other professional speakers like:

Vilis Ozols
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Liz Goodgold
Jennifer Sedlock
Kara Sadler
Colette Carlson
Barbara Sanfillippo
 

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